Writing about the continual learning loop

Product notes, customer stories, and practical guides from the team helping AI agents learn from real user conversations.

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May 14, 2026·Customer Story

Octolane

Octolane analyzed 43,000 chat sessions and shipped five product fixes in their first few weeks on Moda, each rooted in real user behavior instead of guesswork.

Pranav Bedi·3 min read

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Recent writing

May 11, 2026·Product

Cohorts: see your AI users by what they're actually doing

Behavioral cohorts in Moda. Find who's about to churn, why, and the pattern across them. Plus a CLI you can call from any coding agent: Claude Code, Cursor, Codex.

Mohammad Al-Rasheed·4 min read

Apr 24, 2026·Infrastructure

How We Clustered 150 Million Conversation Segments Without a Single Label

Conversations are the wrong unit of analysis. Here's the pipeline we built to segment, summarize, cluster, label, and track user behavior across 50M+ conversations -- fully unsupervised.

Mohammad Al-Rasheed·12 min read